Think back to your last management meeting—how many fraud incidents involved mobile devices? Probably more than you’d like. Phishing, SIM swaps, and social engineering are constantly evolving, and staying ahead means adapting your mobile identity strategy.
Here are five best practices you should consider:
Best Practice #1: Monitor Mobile Network Activity
Imagine this: A user calls customer service after getting locked out of their account. Your team investigates and finds that their phone number was swapped just hours earlier. By monitoring SIM and device changes, you could have flagged the SIM swap and blocked access before the fraud escalated.
Best Practice #2: Combine Hardware and Software for Maximal Security
Consider a financial institution that relies on both device identifiers and SIM authentication to protect transactions. Even if a hacker steals login credentials, they can’t access the account without the device and SIM matching up. This dual layer of protection stops attackers cold, protecting both the institution and its clients.
Best Practice #3: Use Multi-Layered Authentication
Let’s say a healthcare provider uses a combination of SIM-based authentication and biometric verification. Even if an attacker attempts a SIM swap, the biometric layer would block access. Multi-layer authentication gives you backup systems when one layer is compromised.
Best Practice #4: Embrace Seamless, Low-Friction Security
Picture this: A customer logs into their account on a new device. Instead of dealing with SMS codes or app installs, Unibeam’s SIM-based authentication works quietly in the background, verifying their identity and letting them log in without any extra steps. They never feel the friction, but they’re more secure than ever.
Best Practice #5: Keep Your Strategy Updated
For example, a global retailer notices a surge in phishing attacks aimed at their customers. By regularly updating their mobile security strategy and tools, they can swiftly adapt to new threats, staying one step ahead of attackers and keeping customer data safe.
Wrapping Up
Fraud is constantly evolving, but by using these best practices, you’ll stay ahead. With a smart mix of technology and strategy, you can protect your customers and give them the seamless experience they expect.
